Detailed orders

Detailed view of an order allow you retrieve specific info as well as to take action on an order

From the Orders page, click on 'View' button of the order you want to see in details.

environment	url
Orders (live)	https://portal.flex-charge.com/orders
Orders (Sandbox)	https://portal-sandbox.flex-charge.com/orders

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General order information

Reference number	Your external reference id for this order
Site name	Website name from which this transactions was issued
Site descriptor	Descriptor used by Flex for this transaction
Created	Date/time when Flex processed that transaction

Items

You can find here the detailed items of the transaction as passed to Flex.

Payment activity

These are the logs for this transaction.

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PII information

Personal Identifiable Information (PII) is masked by default.

Click the '👁' icon to momentarily display the information you need. (Not available for Credit Card number)