Manage a user's roles

What are user roles

Roles define what a user can see and do within your Organization's Merchant Portal.

Administrator	Can access all parts of your organization's Merchant Portal
Customer Service	Can access the Orders page
Customer Service + refunds	Can access the Orders page + Can issue refunds
Accounting	Can access the Settlements page
Developer	Can access the developer's section containing your organization's Credentials

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How to change a user's role

1. Navigate to the user's profile page

From the Users page, click the 'View' button of the profile you would like to edit.

Users Page (live)	https://portal.flex-charge.com/users
Users Page (Sandbox)	https://portal-sandbox.flex-charge.com/users

2. Edit the user's role

Click the Edit button, and select the Role you want from the Role section.

Click 'Save' when you're done.